mirror-esthetics.com

SMS Privacy Policy

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.

1. Types of Personal Information Collected

When interacting with our website or signing up to receive SMS notifications, we may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number (used exclusively for SMS messaging purposes)

  • IP address and device identifiers

  • Browser type, operating system, and technical usage data

  • Cookies and tracking information

  • On-site browsing activity and interaction logs

  • Order details, submitted forms, or service inquiries

  • Any additional information voluntarily provided by the user

This information is collected directly from the user through website forms, account creation, or site interactions.

 

2. How We Use This Information

The personal information we collect is used strictly for the following purposes:

  • Sending SMS messages to users who have explicitly opted in

  • Providing customer service and fulfilling user requests

  • Enhancing and personalizing the user experience

  • Managing user accounts, bookings, or orders

  • Improving website performance and diagnosing technical issues

  • Internal analytics and operational improvements

  • Communicating updates, confirmations, and service-related information

  • Conducting internal market research (non-identifiable data)

We do not use SMS-related information for any purpose other than what is clearly disclosed, and we do not send messages without user consent.

 

3. Information Sharing Practices

We maintain strict controls over personal data and do not sell or share phone numbers collected for SMS purposes with any third party or affiliate for marketing.

Information may be shared only under the following circumstances:

A. Service Providers

We may share limited information with trusted vendors who assist in operating our services, such as:

  • SMS delivery platforms

  • Web hosting providers

  • CRM systems

  • Technical support tools

These providers receive only the minimum information necessary and are contractually bound to protect user data.

B. Legal Requirements

Information may be disclosed if required to comply with:

  • Applicable laws or regulations

  • Court orders or legal proceedings

  • Protection of rights, safety, or security for our company or users

C. Internal Business Operations

Information may be shared within our organization strictly for operational or analytical purposes—never for third-party marketing or promotional use.

 

4. Data Retention and Security

We implement industry-standard security measures to safeguard personal information from unauthorized access, alteration, or disclosure.
Data is retained only as long as necessary to fulfill service obligations and legal requirements.

 

5. Opt-Out Options

Users may opt out of SMS communications at any time by:

  • Replying “STOP” to any SMS message

  • Contacting us directly through our website

  • Requesting removal via customer support

Opt-out requests are processed promptly.

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